Your account
Delete your Mailaholic account
Ask us to delete your account and the data that goes with it. You don’t need to sign in or have the app installed.
- App
- Mailaholic
- Developer
- Workaholic Developers
How to request deletion
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Fill in the form
Use the form below with the email address you use to sign in to Mailaholic.
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Confirm by email
We email that address to confirm the request really comes from you.
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We delete it
Your account and data are deleted within 30 days of your confirmation, and we email you when it’s done.
Prefer email? Write to [email protected] from your account’s email address with the subject “Delete my Mailaholic account”.
Signed in already? You can delete your account yourself, straight away: in the app under Settings → Profile & password → Delete account, or on the web under Profile → Delete account.
Deletion is permanent
Once your account is deleted, your mailboxes and emails cannot be recovered. Before you ask:
- Export your mail. Any mail app that supports IMAP (such as Thunderbird, Apple Mail or Outlook) can download a full copy of each mailbox.
- Moving providers? Update your domain’s MX records to point at your new provider, so new mail keeps arriving.
What happens to your data
| Data | What happens |
|---|---|
| Account details Name, sign-in email and password | Deleted |
| Domains and DNS settings | Deleted |
| Mailboxes and mail Emails, attachments, folders and contacts | Deleted |
| App settings Notification sounds, VIP list and device push tokens | Deleted |
| Backups | Within 30 days Removed automatically as backups roll over. |
| Invoices and payment records Paid plans only | Kept as law requires Kept only as long as Indian tax and accounting law requires, then deleted. |
| Server security logs | Up to 90 days Kept for abuse prevention, then deleted. |
Is your address from an organisation, such as your employer or school? That mailbox belongs to the organisation’s account, so ask its administrator first — we’re happy to help either way.
Request deletion
We only use these details to process your request.
See also our Privacy Policy and Terms & Conditions.